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Shipping

Do you ship internationally?

Yes

  1. Standard shipping services are available for most of the countries that we ship to. 
  2. You'll receive a shipping confirmation email from the warehouse with a tracking link for your package once it is shipped so that you can follow its journey.

How much do you charge for shipping?

Standard shipping is $5

How long does it take to receive my order?

 It will take a couple of weeks, but remember that our adorable products - and time waiting for them - is a great way to strengthen patience!

 

 Order processing time 3-7 days.

* The United States of America

Standard shipping 2-4 weeks

 

*European Union

Standard shipping 2-4 weeks

 

*International

Standard shipping 2-6 weeks

 

 Shipping time may delayed or changed according to the coronavirus outbreak. We will try our best to get the order to you as soon as possible.

 

We guarantee 60 days money back if you don't receive the package we will refund your money even if you will receive the package after this period.

Orders placed after December 1st will not arrive before Christmas.

Orders placed after March 20th will not arrive before Easter.

 

Why is my order arriving in multiple shipments?

We make every effort to ship your items together. However, there are times that we may have to divide your order into multiple shipments. Common reasons for dividing an order are:
Item availability.
Shipping from different fulfillment centers.
Shipping direct from the vendor.

If your order has to be divided, we will send you a confirmation email advising you of:

The items expected to ship in each shipment.

Please note: when we divide an order into multiple shipments, you are not charged an additional fee. We simply divide the shipping cost provided at checkout across the multiple shipments when your order is charged. 

Will my package be charged customs and import charges?

You may be charged for handling fees and taxes as your order passes through customs. Any charge on a package must be paid by the person receiving the package (this also applies to retail & wholesale customers).

MOF GOODS SRL has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

What if my order arrives incomplete, damaged, or defective?

 

We don't expect this to happen, but if it does happen, please contact us right away at  shipping@mofkids.com, and we will get back to you as soon as possible.

 

 

MOF GOODS SRL • VAT RO35963992 
Reg. J40/5567/2016
Street Cap. ILINA, No. 11, 051972
Bucharest • Romania
Europe • European Union